Return & Refund Policy

At Weelti LLC, customer satisfaction is our priority. We offer a clear and transparent return and refund process to ensure a confident shopping experience.

30-Day Returns

You may return eligible items within 30 days of the delivery date.

To be eligible for a return, items must:

Be unused and in original condition

Be free from damage or wear

Be returned with original packaging when applicable

We do not charge restocking fees.

Free Return Shipping

We provide free return shipping on all approved returns.

Once your return request is approved, a prepaid return label will be provided.

Non-Returnable Items

Returns may not be accepted for:

Items damaged due to misuse, negligence, or improper handling

Items missing components not caused by our error

We do not sell final-sale items. All products are eligible for return unless clearly stated otherwise on the product page.

Refunds

After your return is received and inspected, refunds will be issued to the original payment method.

Refund processing timeline:

3 business days after the returned item is received and approved

Original shipping costs are refunded when the return is due to:

A defective product

An incorrect item sent by us

Exchanges

If you wish to exchange an item, please contact our customer support team.
We will assist you with an exchange or help you place a new order.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery.
We will resolve the issue at no additional cost to you.

How to Request a Return

To initiate a return or report an issue, please contact us with your order number and a brief description of the request.

Weelti LLC
Return Address:
44 Cook Street
Denver, Colorado 80206
United States

Email: support@weelti.shop

Phone: +1 720 970 2703